Prisha Premium Silver, a brand of Jagdamba Jewellers ("Prisha Premium Silver", "we", "our", or "us"), values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit our website, make a purchase, contact us, or use any of our services.

By accessing or using our website and services, you agree to the practices described in this Privacy Policy.

Information We Collect

Contact Information

• Name
• Mobile Number
• Email Address
• Billing and Shipping Address

Order & Transaction Information

• Purchased Products
• Order History
• Payment Details
• Transaction Records
• Limited payment references (we do not store complete card details, CVV, UPI PIN, banking passwords, or other sensitive payment credentials).

Account Information

• Username and Password (if applicable)
• Wishlist and Preferences
• Saved Addresses
• Loyalty Points
• Loyalty ID
• Membership Date
• Other account-related information for internal record keeping and tracking.

Event Specific Information

• Anniversary Date
• Birthday
• Spouse Birthday
• Festivals Celebrated
• Other event-related information voluntarily shared by you.

Device & Usage Information

• IP Address
• Browser Type
• Device Information
• Website Activity and Browsing Behavior

Communication Information

• Customer Support Inquiries
• WhatsApp Messages
• Emails and Feedback Submitted to Us

How We Collect Information

• Directly from you when you place an order, create an account, subscribe, or contact us.
• Automatically through cookies and analytics tools when you browse our website.
• From service providers that help us process payments, deliver orders, and operate our website.

How We Use Your Information

• Process and fulfill orders.
• Provide customer support.
• Send order confirmations and shipping updates.
• Improve website performance and user experience.
• Personalize product recommendations.
• Send promotional offers, newsletters, and marketing communications.
• Prevent fraud and maintain website security.
• Comply with legal and regulatory requirements.

Sharing of Information

We do not sell your personal information.

We may share information with:

• Payment Gateway Providers
• Shipping and Logistics Partners
• Website Hosting and Technology Providers
• Marketing and Analytics Service Providers
• Government Authorities when required by law

All third-party partners are expected to maintain appropriate security and confidentiality standards.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Remember your preferences
• Improve website functionality
• Analyze website traffic
• Deliver relevant advertisements

You may control cookie settings through your browser preferences.

Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to:

• Provide our services
• Complete transactions
• Meet legal and regulatory obligations
• Resolve disputes and enforce agreements

Your Rights

Subject to applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent for marketing communications
• Request a copy of your stored information

To exercise these rights, please contact us using the details below.

Children's Privacy

Our services are not intended for children under the age required by applicable law. We do not knowingly collect personal information from children.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page along with the updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:

Prisha Premium Silver
A Brand of Jagdamba Jewellers
Website: https://prishajewels.in